It's broken just like the two-party system:
As head of the Transportation Security Administration (TSA) from 2005 to 2009, Kip Hawley was the public face of an agency despised by millions of Americans. Today, he says that hatred is understandable because the agency’s approach to airport security is “broken,” arguing that it should forgo standardized procedures and a focus on prohibited items in favor of increased flexibility and mitigating risk.
Hawley elaborates on the concept in a new book, out today, called “Permanent Emergency: Inside the TSA and the Fight for the Future of American Security” (Palgrave Macmillan, $27), co-written with Nathan Means. In it, he reveals the thinking behind the agency’s actions, the problems they’ve caused — in terms of cost, wasted effort and an angry public — and the possibility that someday we may be able to travel with our liquids, lacrosse sticks and large jars of peanut butter.